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Privacy Policy

Effective Date: July 24, 2026

Last Updated: July 24, 2026

Musketeers Tech LLC (“Musketeers Tech,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices available to you.

By using our website at musketeerstech.com, submitting an enquiry form, or communicating with us by phone, SMS, or email, you agree to the practices described in this Policy.

1. Who We Are

Musketeers Tech LLC is a software development agency registered in the United States.

2. Information We Collect

2.1 Information you provide to us

When you submit an enquiry form, request a consultation, or otherwise contact us, we may collect:

  • Your name
  • Your email address
  • Your mobile or telephone number
  • Your company or organisation name
  • Details about your project, requirements, or enquiry
  • Any other information you choose to provide in your message

2.2 Information collected automatically

When you visit our website, we may automatically collect:

  • IP address and approximate location
  • Browser type and version, device type, and operating system
  • Pages viewed, time spent on pages, and referring URLs
  • Cookie and similar tracking technology data

2.3 Information from advertising platforms

If you submit an enquiry through an advertisement on a third-party platform (such as Facebook or Instagram), we receive the contact details and responses you provided on that platform’s lead form, in accordance with that platform’s own privacy terms.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiry and communicate with you about our services
  • Contact you by telephone, SMS, email, or messaging application where you have consented to such contact
  • Schedule and conduct discovery calls, consultations, and meetings
  • Prepare proposals, quotations, and project documentation
  • Provide, maintain, and improve our services
  • Send service-related and administrative communications
  • Comply with legal, regulatory, and contractual obligations
  • Detect, prevent, and address fraud, abuse, or security issues

We do not use your information for automated decision-making that produces legal or similarly significant effects.

4. SMS and Mobile Messaging

We send SMS messages only to individuals who have provided their mobile number and expressly consented to receive text messages from Musketeers Tech, typically by ticking a consent checkbox on our enquiry form. Consent to receive SMS is not a condition of purchasing any goods or services.

4.2 No sharing of mobile information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of data sharing described in this Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Mobile numbers and SMS consent data are used solely by Musketeers Tech to communicate with you regarding your enquiry and our services, and are disclosed only to the messaging service providers strictly necessary to deliver those messages on our behalf.

4.3 Opting out

You may opt out of SMS messages at any time by replying STOP to any message you receive from us. You will receive a single confirmation message and no further messages thereafter. To resubscribe, reply START.

For assistance, reply HELP or contact us at info@musketeerstech.com.

Message and data rates may apply. Message frequency varies.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to operate the site, remember your preferences, and understand how visitors use our pages.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

Where required by applicable law, we obtain your consent before placing non-essential cookies.

6. How We Share Your Information

We do not sell, rent, or trade your personal information.

We may share your information with:

  • Service providers who perform functions on our behalf, such as cloud hosting, telephony and messaging providers, email delivery, customer relationship management, and analytics. These providers are contractually bound to process your information only on our instructions and to protect it appropriately.
  • Professional advisers such as accountants, auditors, and legal counsel, where necessary.
  • Legal and regulatory authorities, where we are required to do so by law, court order, or to protect our legal rights.
  • A successor entity in the event of a merger, acquisition, or sale of business assets, subject to this Policy continuing to apply.

As stated in Section 4.2, mobile numbers and SMS consent data are excluded from all sharing except with the messaging providers necessary to deliver our messages.

7. International Data Transfers

Musketeers Tech LLC is registered in the United States and operates internationally. Your information may be processed, stored, or accessed in countries other than your own, including the United States and Pakistan, where our team members and service providers are located.

Where such transfers occur, we take reasonable steps to ensure your information receives an appropriate level of protection, including through contractual safeguards with our service providers.

8. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this Policy, including:

  • Enquiry and lead data: retained while your enquiry remains active and for a reasonable period thereafter for business record-keeping
  • Client project data: retained for the duration of the engagement and as required by contractual, tax, and accounting obligations
  • Opt-out records: retained indefinitely, as necessary to honour your opt-out request

When information is no longer required, we securely delete or anonymise it.

9. Data Security

We implement appropriate technical and organisational measures designed to protect your personal information against unauthorised access, disclosure, alteration, and destruction. These include access controls, encryption in transit, and restricted internal access on a need-to-know basis.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Your Rights and Choices

Depending on your location, you may have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent
  • Request a copy of your information in a portable format
  • Opt out of marketing communications at any time

To exercise any of these rights, contact us at info@musketeerstech.com. We will respond within the timeframe required by applicable law. We may need to verify your identity before acting on your request.

11. Children’s Privacy

Our website and services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing them with your information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised version will be posted on this page with an updated “Last Updated” date. Material changes will be communicated where required by law.

14. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact us:

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