Chottay – Revolutionizing Small Restaurants with AI Order Taking
A transformative AI-driven solution that automates order taking for small restaurants, reducing wait times and improving overall customer experience.
What we achieved
Problem Statement
This project harnessed advanced AI technology to automate the order-taking process in small restaurants. By integrating intelligent voice recognition and smart order management systems, Chottay ensures that orders are processed quickly and accurately. The solution not only minimizes human error but also streamlines operations, resulting in reduced wait times and a more efficient service model tailored specifically for small eateries.
Challenges
Key challenges included adapting AI systems to the variable noise levels and dynamic environments of small restaurants while integrating seamlessly with existing POS systems. Ensuring high accuracy in order recognition during peak hours and maintaining system scalability and affordability were critical hurdles. Overcoming these obstacles has paved the way for a reliable, real-time solution that significantly enhances operational efficiency and customer satisfaction.
